UFIT Singapore: Shaping the future with technology-integrated care

In the evolving landscape of health, fitness and rehabilitation, UFIT Singapore has established itself as a pioneer. As Singapore’s leading health and performance facility, UFIT’s commitment to integrated care and evidence-based practice has set new standards for client outcomes.

We sat down with UFIT’s CEO, Declan Halpin, and Head of Health and Fitness, Chris Hodges, to dive into how VALD has aided UFIT’s journey so far.

The UFIT Philosophy: Integration at the Core

At the heart of UFIT’s model lies the “Circle of Care.” This is a coordinated system where personal trainers, physiotherapists, podiatrists, nutritionists, massage therapists and exercise physiologists work collaboratively for the benefit of each client.

Rather than siloed services, UFIT offers a unified team approach.

Rather than siloed services, UFIT offers a unified team approach. When a client begins their journey with UFIT, they are not purchasing a session with a single practitioner; they are gaining access to an entire network of health and performance professionals.

This integration is operationalized through structured pathways in which clients engage with multiple disciplines in a carefully designed process, ensuring that their unique needs are met comprehensively and efficiently.

The Circle of Care framework has been streamlined by integrating VALD technology, such as ForceDecks and DynaMo, and visualizing it in VALD Hub.

The Business Case for Technology: Retention, Results and Differentiation

When considering the adoption of VALD technology, UFIT approached the decision with clear business objectives, making client retention one of the top priorities.

Retention in health and fitness is multifactorial, but two critical factors stand out – delivering measurable results and setting clear, transparent pathways for clients.

Retention in health and fitness is multifactorial, but two critical factors stand out – delivering measurable results and setting clear, transparent pathways for clients. Objective data allows UFIT to demonstrate improvements in mobility, strength and power. They can do this not just through perception but through tangible, validated metrics.

UFIT client and practitioner performing grip strength testing on DynaMo Plus.

Integrating technology offered a common language for all UFIT practitioners, ensuring consistency in assessments and programming across the organization. It has provided a framework for objective discharge criteria for physiotherapists, helping clients understand that rehabilitation decisions are grounded in functional restoration.

Technology also served a critical marketing function. In an industry where claims of “great coaches” and “state-of-the-art facilities” are ubiquitous, UFIT’s ability to showcase validated, objective results offers a unique and compelling selling point.

Technology-Integrated Services

Rather than positioning VALD assessments as a premium upsell, UFIT chose to embed them fully within their service ecosystem. Each assessment is treated as an hour of expert service, equivalent to a personal training session, a physiotherapy appointment or a nutritional consultation.

Rather than positioning VALD assessments as a standalone, premium upsell, UFIT chose to embed them fully within their service ecosystem.

UFIT gathering data on innovative testing formats to assess reliability.

Clients use their existing “credits” to access ForceDecks assessments, ensuring that the technology feels like an integral part of their journey, not an optional extra. This approach reinforces the value of objective testing without creating financial barriers to access.

Streamlined Assessments for Smarter Programming

Adoption of VALD technology has revolutionized the assessment process. Previously, comprehensive physical assessments required exhaustive, labor-intensive testing protocols. Today, a 45-minute technology-enabled training session yields richer, more actionable data than hours of traditional gym-based evaluations.

UFIT segments their intake and assessments into three categories:

• Health
• Fitness
• Longevity

This way, they can tailor interventions based on client goals. Data from VALD technologies, such as ForceDecks and DynaMo, inform programming decisions across these dimensions, providing a clear roadmap for improvements in movement, strength, power and functional resilience.

Additionally, UFIT is developing tailored pathways like their “Foundation Program” for lower-functioning or novice clients, ensuring that assessments remain appropriate, scalable and supportive.

UFIT staff educating a client about their isometric mid-thigh pull (IMTP) performance on ForceDecks.

Driving Engagement and Compliance: The Power of Retesting

The impact of real-time feedback and objective data extends beyond initial assessments. Retesting throughout the 12-week programs provides clients with visible proof of progress. This objective validation fosters greater client engagement and heightened motivation. As a result, they witness improved compliance with training and lifestyle interventions.

The impact of real-time feedback and objective data extends beyond initial assessments.

Clients are not only more invested in their outcomes but also more committed to their holistic program, informed by the technology. They are also actively preparing for their assessments, aligning sleep, nutrition and recovery practices to optimize their results. Their overall health journey becomes a priority.

Lessons Learned: Best Practices for Implementing Technology

The successful integration of new technology relies on positioning it as a central pillar of the service model, rather than a peripheral add-on. UFIT’s integration process has grown as the team’s familiarity with the technology has increased. What once felt like an additional service option is now a cornerstone of their practice. They have achieved this through three key strategies:

The Future of UFIT: Health, Longevity and Lifestyle

Looking ahead, UFIT’s vision extends beyond fitness into the broader domains of healthcare and lifestyle. The goal is to become the premier destination for individuals seeking a holistic approach – something they can only achieve with the help of cutting-edge and emerging technologies.

This future will be built on the same pillars that have underpinned current success:

• Integrated multidisciplinary care
• Objective, evidence-based assessment and programming
• Relentless client focus and outcome-driven service delivery

In a world where clients demand transparency, results and professionalism, UFIT’s approach serves as a blueprint for the future of health and performance facilities.

If you are interested in learning more about how technology-driven, integrated care can transform your facility or practice, contact us today.