MoveHealth Client Stories: Why I switched HEPs

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MoveHealth Client Stories: Why I switched HEPs

In today’s fast-paced clinical environment, digital health tools are essential for delivering efficient, evidence-based care. MoveHealth, VALD’s free digital health platform, connects practitioners, patients and data to improve care delivery and streamline clinical workflows.

Want to learn more about digital health? Read our Practitioner’s Guide to Digital Health.

In this article, MoveHealth users share why they switched from paid platforms, highlighting not only cost savings but also improved usability, integration and patient engagement.

The Evolution of HEPs

Practitioners working in busy private practices have used various methods for prescribing home exercise programs (HEPs) over the years. From drawing exercises by hand and sharing YouTube links to using purpose-built HEP software, practitioners’ approach to home-exercise delivery continues to evolve to meet the growing expectations of client-facing services.

MoveHealth is an innovative digital health platform that includes HEP programming, patient education, data sharing and more.

MoveHealth is an innovative digital health platform that includes HEP programming, patient education, data sharing and more.

…home-exercise delivery continues to evolve to meet the growing expectations of client-facing services.

MoveHealth users have found that while traditional HEP methods may be familiar, they often become inefficient and cumbersome. Patients frequently struggle to follow hand-drawn instructions or decipher brief clinical notes, while generic YouTube videos lack the flexibility to meet individual needs. Alternate software options exist, but rising subscription costs often outweigh the perceived value they deliver.

Thanh Tang’s Quote

Outgrowing Old HEP Software

Online HEP software is not a new concept for practitioners. However, in a market where price, function and efficiency drive technology adoption, business owners gain the most from value-driven solutions that simplify common clinical challenges:

  • Fragmented Systems: Jumping between apps for exercise prescription, outcome measures and patient data increases friction and slows workflows.
  • Limited Patient Engagement: Managing health data across multiple platforms, technologies and papers can overwhelm patients and decrease engagement in their care.
  • Increased Costs with Team Growth: Growing teams require new subscriptions, increasing monthly fees without providing new features or improved performance in return.

Practitioners committed to delivering high-quality care quickly recognize the need for a digital health solution that can grow with their practice and enable smarter HEP delivery. For a growing number of practitioners, MoveHealth provides that solution.

Practitioners…recognize the need for a [platform] that can grow with their practice and enable smarter HEP delivery …MoveHealth provides that solution.
Paul Fair’s Quote

A Smarter Solution

As VALD’s patient-facing digital health platform, MoveHealth connects patients and practitioners through clear data visualizations and nontechnical descriptions of normative data and patient progress. Integrated with VALD Hub, MoveHealth syncs with VALD’s objective measurement systems to centralize profiles and streamline access to patient information.

VALD Hub and VALD systems integrated into MoveHealth.

VALD Hub and VALD systems integrated into MoveHealth.

Practitioners can seamlessly build and prescribe HEPs, share patient-reported outcome measures (PROMs) and assign educational materials through VALD Hub – the same platform they use to analyze testing data. Patients can then access these programs, review educational resources, complete PROMs and visualize their results via the MoveHealth app.

Patients can then access these programs, review educational resources, complete PROMs and visualize their results via the MoveHealth app.
Robyn Clark’s Quote

The MoveHealth Advantage

Despite being free, MoveHealth boasts an array of features that are comparable to or even exceed those of many paid HEPs:

  • Exercise Prescription: Practitioners can quickly and easily build and prescribe personalized HEPs from a library of more than 7,000 exercises. Patients can follow detailed, step-by-step instructions within the app, making compliance easier than ever.
  • Remote Monitoring: Practitioners can monitor patient progress in real-time – including questionnaire responses, exercise completion, pain scores and patient-uploaded exercise videos – all automatically integrated into the patient’s VALD Hub profile. Remote monitoring features help maintain progress between sessions and provide a complete view of each patient’s journey. 
  • Educational Resources: Practitioners can assign educational resources to help patients better understand their rehabilitation, including how their injury occurred, common symptoms and available treatment options.
  • PROMs: Practitioners can assign PROMs through the app, enabling patients to better understand their progress over time and improve adherence to their recovery and rehabilitation plan.
  • Objective Test Results Integration: Patients can access and track their testing results from all VALD systems directly in the MoveHealth app or through printed and emailed reports.
  • Norms: Normative data give practitioners a more comprehensive and context-rich framework for evaluating patient data, while patients can see how their performance compares to their relevant demographic.

Practitioner and Patient Results

MoveHealth is a powerful tool for both patients and practitioners. Patients can view exercises, complete outcome measures and review testing data against Norms. As such, they are now more engaged and compliant. Robyn Clark at Kootenay Health Services shared, “In my many years of practice, I have never seen anything so engaging and motivating for patients…”

Patients can view exercises, complete outcome measures and review testing data against Norms …[making them] more engaged and compliant.

Adherence remains one of the strongest predictors of clinical success, and MoveHealth is designed to support it.

The MoveHealth app overlays Norms onto patients’ results and explains them in simple language that is easy to understand.

From a clinical perspective, MoveHealth has improved efficiency and outcomes. Founder of GRIT Sports Performance, Paul Fair, explains, “Having everything under one umbrella has made our lives easier.”

Favoriting exercises and building templates are as simple as clicking a button. This removes the tedious parts of practice and streamlines daily workflow, leading to smoother operations, engaged patients and higher-quality care.

MoveHealth aims to redefine digital health by setting a new standard – free access with no hidden costs or feature limits. This enables a simple transition from legacy HEP software, allowing practitioners to keep their core focus on patient outcomes.

Andy Curtis’ Quote

A Streamlined Experience

Practitioners ultimately want to focus on what truly matters: providing great care as efficiently as possible. Choosing the right digital health solution can be key to achieving this.

While cost may have been a bonus, most MoveHealth users did not switch because it was free; they switched because it streamlined their workflow and improved client engagement simultaneously.

…most MoveHealth users did not make the switch because it was free; they switched to streamline operations and improve client engagement.

MoveHealth integrates with VALD systems to form a comprehensive, connected digital health ecosystem. Data captured in VALD Hub syncs directly with MoveHealth, giving patients immediate access to their results.

Communication continues beyond the appointment and patient progress helps shape what happens next. The result is an end-to-end workflow that drives engagement, supports outcomes and saves time.


If you would like to learn more about how MoveHealth can help your practitioners, patients and businesses, get in touch.